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Be confident when purchasing from
JEWELS For HUMANITY™

 

Our Diamond Policy | Our Burmese Ruby Policy | Shipping Policy | Repair Policy | Returns & Exchanges

Privacy Policy | Collected Personal Information | Terms and Conditions | Feedback and Testimonials

 

 

Our Diamond Policy


Today, more than 99% of the world's diamonds are derived from conflict free sources and are officially traded under the UN mandated Kimberly Process. All diamonds sold by JEWELS FOr HUMANITY™ have been purchased from legitimate and reputable sources. JEWELS For HUMANITY™ and its affiliates guarantees that all diamonds offered and sold are conflict free. Through the Kimberly Process, and in an on-going effort to prevent conflict diamonds from entering into the legitimate diamond supply chain, diamonds are monitored at every point; from mining, exporting, importing and through to retail. These monitoring processes are called the Kimberly Process and System of Warranties. You have the assurance and commitment of JEWELS For HUMANITY™ in providing the very best in Fine Jewelry along with an unparalleled concern for people of all nations - on a global humanitarian scale.

 

 

 

Our Burmese Ruby Policy

Rubies are among the world's most desirable gemstones. Unfortunately, many of the finest specimens are mined in Burma, a nation known for its atrocious human rights violations. The Burmese Freedom and Democracy Act of 2003, prohibits the importation of product from this nation. Many jewelers in the US choose to circumvent this trade act and trade Burmese gems today by citing the provision that any gems of Burmese origin imported prior to 2003, may be legally bought and sold. JEWELS For HUMANITY™ is one of the very few retail jewelers that respects the letter as well as the spirit of the 2003 Act. Therefore, we refuse to sell gemstones that we can trace as being of Burmese origin. Any rubies offered for sale by JEWELS For HUMANITY™ come certified with country of origin from a nation other than Burma.

 

 

Shipping Policy

JEWELS For HUMANITY™ is pleased to offer complimentary shipping, handling and insurance on all purchases of $2,500 or more. We ship all orders via Federal Express Overnight. A signature is required for release of delivery therefore, we ask that you ensure someone is available to sign for your package To ensure proper delivery of your order, we do not ship to P.O. Box addresses or hotels. For your protection, if you are shipping your order to an address that is different than your billing address, as a security measure to protect our clients against fraud, we will confirm with your credit card company that this alternate address is on record. To expedite order processing and for prompt delivery of your order, please call your credit card company and provide them with the alternate shipping address prior to making your purchase.

 

 

Repair Policy

We hope and trust that you are delighted with your purchase. Be assured that each piece is cleaned and inspected for quality prior to shipping. On the rare occasion that an Item requires repair, we are pleased to offer a repair service. Upon receiving your item, our Quality Assurance Department will inspect the piece to determine the repair needed. All repairs made within our 60 day warranty period are free of charge. However, any jewellry that has been modified by a third party jeweller or shows signs of abuse or excessive signs of wear will not be covered under our free repair warranty. In the event that you have exceeded our 60 day warranty period, JEWELS For HUMANITY™ will happily repair your item. A fair repair charge will be determined upon careful inspection by our Quality Assurance Department. Prior to actual repair, the customer will be informed of the charge. We will not proceed with the repair until we confirm authorization. Please email us at: repairs@jewelsforhumanity.co for information on how to proceed with a repair.

 

 

Returns & Exchanges

Due to the fact that JEWELS For HUMANITY™ donates a large percentage from the proceeds of your purchase to your designated cause within 21 business days of your delivered order, we can only accept returns and exchanges for up to 14 days after your receipt of delivery. All returns and exchanges will be inspected by our Quality Assurance Department. All items available for return or exchange must be JEWELS For HUMANITY merchandise and be in its original condition, original packaging and be without signs of wear. Additionally, merchandise must be accompanied by original receipts and any certifications provided with purchase.

All items showing signs of wear or those that have been engraved, altered or resized by any jeweller other than an authorized JEWELS For HUMANITY jeweler, or damaged in any way cannot be accepted for return or exchange. Additionally, any returns without an official JEWELS For HUMANITY Return Authorization Number or improperly packaged or uninsured will be refused. Please email us at returns&exchanges@jewelsforhumanity.co for a Return Authorization Preparation Guideline.

 

 

Privacy Policy

Your privacy is very important to us. JEWELS For HUMANITY™ respects your concerns about maintaining strict privacy. Any information that you divulge to us is kept in full confidence. Even when you choose to give us information, we keep it confidential. We do not sell, rent, share, or otherwise disclose website generated mailing lists or other personally identifiable information.

You may use this Website without having to provide us any information. However, our unique " A Little Birdie Told Me" feature and other services are available if we are able to obtain certain information from you. We may collect the following information through various means:

(1) Registration information including your name, telephone number, postal and email address.

(2) Billing information, transaction and credit card information (should you make a purchase with us.)

(3) If you contact us, we may keep a record of that correspondence.

 

 

What We Do With The Information We Collect

Any personal information gathered by JEWELS For HUMANITY will be used strictly to provide you with a better service, and in particular for the following reasons:

(1) Internal record keeping.

(2) To improve our products and services

(3) To communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us;

(4) To communicate with you with regard to your JEWELS For HUMANITY account.

(5) If you have purchased a product from us, you will be placed on the JEWELS For HUMANITY mailing list and will receive periodic emails from us. If you do not want to receive emails simply follow directions on any email for information on how to unsubscribe.

 

WE WILL NOT TRANSFER OR DISCLOSE ANY OF YOUR PERSONAL INFORMATION TO THIRD PARTIES. WE MAKE COMMERCIALLY ACCEPTED BEST EFFORTS TO MAINTAIN THE SECURITY OF OUR CUSTOMER TRANSACTIONS.

 

 

 

Terms & conditions Which Govern Your Visit To Our Site

All content on our site, including text, icons, graphics, logos, images and software is the property of JEWELS For HUMANITY™ or its affiliates and as such is protected by United States and International copyright laws. Additionally, in visiting this site, you agree not to:

(1) Interfere with or disrupt the computer networks of JEWELS For HUMANITY™;

(2) Violate any applicable local, state, national or international law, statute, ordinance, rule or regulation, including without limitation those relating to competition or antitrust;

(3) Download, upload, post, transmit, publish, or distribute any material that infringes, violates or breaches the rights of JEWELS For HUMANITY™ ;

(4) Use or attempt to use the website or any information in an illegal manner as to gain unauthorized entry or access to the computer systems or any private information of any other person or entity.

JEWELS For HUMANITY™ reserves the right to cancel products and services to any customer for any reason at any time. The customer's sole remedy in such cases will be the full refund of any funds that we have collected in reference to the canceled products and/or services. JEWELS For HUMANITY is committed to providing current and accurate information on our website. On rare occasion, system and typographical errors might occur. We reserve the right to correct any and all errors when they do occur and will do so as quickly as possible. We do not honor prices listed in error. If an order is placed with a lower product's listed price than the actual price, we will advise the customer before shipping and offer opportunity to cancel the order. JEWELS For HUMANITY™ holds dynamic inventory. The stock availability on our website is listed as is and is subject to change. As with any online retailer, products on the JEWELS For HUMANITY™ website may appear larger or smaller than their actual size. Given the variations in computer monitors and settings, color and size may vary when viewing product photography.

 

 

Feedback And Testimonials

If you provide feedback or testimonials to JEWELS For HUMANITY™ on our products or services, we may post this feedback or testimonial, including personally identifiable information, on the website or in marketing and promotional materials. We reserve the right to edit feedback or testimonials for length and content. We will not alter the intention or the spirit of the testimonial.

Only items listed with prices in U.S. Dollars are available for purchase online. For other items, and for purchases outside the continental United States, please contact JEWELS For HUMANITY™ via telephone @ (916) 303-0307.

 

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